Refund policy
The following conditions apply to replacement and return:
- The item must be in its original condition as received and not damaged.
- The item must match exactly the item that was sold, without any manipulation or alteration.
- Present the purchase receipt.
- The customer is responsible for the cost of returning products through a shipping company agreed upon by both parties.
- If an order is canceled after it has been shipped with the shipping company, the customer is responsible for paying the shipping costs as well as return fees (if applicable).
- Electronic payment fees may be deducted upon order cancellation.
If none of the above conditions are met, the store reserves the right to: refuse or deduct.